Job title: Patient Journey Partner
Company: Roche
Job description: The Position
Responsible for:
● Fostering long-term relationships with TAEs as the primary Roche contact,
for the purpose of scientific exchange and collaboration, sensing medical
trends in the market, as well as shaping the evolution of the clinical
ecosystem
● Defining the medical strategy as well as driving the execution of medical
activities and solutions for the cluster
● Role is at the intersection of medical, access and commercial verticals
Accountabilities:
●Increase penetration vs potential of top HCPs by brand in the Cluster
(Oncology, Neuro and Ophthal portfolio)
● New partnership established with at least 2 eco-systems (State Health + any 1
reimbursed account) & 2 corporate accounts on patient journey/ health system
hurdles in 2021
● Build capability building plan for at least one health system for Oncology with
demonstrated patient outcomes and published PoC (Proof of Concept such as
publication/ white paper for subsequent policy change argument for scale up in
other ecosystems)
● Identify gaps from patient journey maps by individual HCP and engage at least 10
Tier 1 & 2 HCPs with services addressing patient journey/ health system hurdles
● Design and implement at least one effective PSP to increase access or adherence
to Roche Innovation in the cluster (value added services beyond FOC) for rare
condition assigned
● Delivering the Business plan for brand and Cluster – Patient impact and P&L
sustainability
● Complete and validate the patient journey mapping, stakeholder list and potential
estimation for all new products at least 4 months before launch in collaboration
with the Insights partner
● Create clinical advocacy for new launch among influencers (KOLs) and
implement the opinion Cascade Plan
● Single Point of Contact: medical and scientific needs of Cluster HCPs / other
stakeholders
● Maintain knowledge of, and generate relevant insights into, ecosystem, clinical
practice and relevant product content
● Bring customer insights/ knowledge/ needs from field into cluster and TA
squads
● Develop and execute medical engagement plans various stakeholders e.g. TAE,
other HCPs, access stakeholders, patients, internal stakeholders
● Drive belief shift for Roche innovation, including value of innovations vs NCBs
● Drive key medical projects for the states and work closely with Medical experts
for assigned Disease area (Ex: evidence generation, clinical ecosystem initiatives,
digital initiatives, Advisory Boards, Congress Symposiums and any other medical
meetings)
● Provide Medical / Product training for sales, marketing, market access or other
internal personnel
● Respond to unsolicited queries from HCPs in accordance to local laws,
regulations and codes and Roche SOPs, facilitate their needs of up to date
scientific data, including but not limited to publications of clinical trials,
guidelines, preparation of scientific presentations, providing support to the
speakers on the development of contents, by ensuring they have the best quality
available information they require
● Serving as the scientific bridge and point of contact with the TAEs/ investigator
for IIS & Publications, and supporting Roche sponsored trials including enhancing
the site’s performance and quality
● Understanding and acting in line with legal, regulatory and company standards
and codes of practice (such as Roche Code of Conduct and any other directives,
SOPs and guidelines)
● Inform Local Safety Responsible of safety issues according to Roche safety SOPs;
and provide scientific support and follow-up on product safety issues
Functional Competencies:
● Complete scientific knowledge of the assigned therapeutic area/ product.
● Demonstrated ability as a medical expert in a complex matrix environment
● Knowledge exchange/ data communications skills that leads to KOL
engagement in a scientific manner. Ability to develop a strong professional
network with TAEs & relevant external stakeholders of the assigned
region/ state.
● Good network of relevant TA HCPs in the state.
● Networker/connector: ability to develop a strong professional network
with TAEs & relevant external stakeholders
● Ability to capture/ interpret customer insights and convert them into
relevant strategies
● Understanding of clinical trial design and biostatistics
● Entrepreneurial: able to identify opportunities beyond the product
● Analytic thinking: ability to generate Insight into clinical ecosystems;
identify and respond to customer data/ insight needs
● Self-starter and results oriented
● Team player, Flexible, innovative mindset
Mindset & Behaviour
● Patient & Customer Centric
● Pragmatic
● Experimenting & Risk taking
● Questioning & Challenging
● Networked & Collaborative
Eligibility Criteria (Qualification and Experience)
Qualification:
Medical Degree required – MBBS, MD / DNB (Any Specialization)
Any Disease relevant Medical Education will be preferred.
Experience
● Professional experience of minimum 1.5 yrs within the Medical affairs of pharmaceutical
industry is a must
● Experience in relevant therapeutic area strongly preferred
● Overall experience of more than 4 years including clinical experience is preferred.
● Experience in the principles and techniques of data analysis, interpretation, and assessment of
clinical relevance for the purpose of understanding and communicating clinical study results
● Experience in delivery of scientific presentations
● Relationships with TAEs, other thought leaders, and external professional, disease, and research
organizations is strongly preferred
● Project management ability
● Proven experience in working with multidisciplinary teams an asset
● Employee has completed minimum 1 year with Roche Pharma (Applicable for internal hire)
● Relevant therapeutic area, Local laws, regulations and Codes of Practice
● Appreciates the diversity of working with multidisciplinary teams
● Computer literate (MS office, Google, etc.)
● Fluent English & national language knowledge, written and verbal
● Willingness to relocate
Who we are
At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.
Roche is an Equal Opportunity Employer.
Expected salary:
Location: India
Job date: Tue, 21 Jun 2022 22:32:51 GMT
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