Job title: Assistant Manager – Medical Underwriting
Company: Tata AIA Life Insurance
Job description: Role description A Position Overview Position Title Assistant Manager Department Tele MER Department Level/ Band Role Summary: * Mentor, guide & train the Drs in Tele/Video MER team and able to do calling * Ensure quality & accuracy of Tele
Role description A Position Overview Position Title Assistant Manager Department Tele MER Department Level/ Band Role Summary : Mentor, guide & train the Drs in Tele/Video MER team and able to do calling Ensure quality & accuracy of Tele/Video MER & Tele UW processes Sharing feedback and conducting meetings with the relevant stakeholder’s time to time Risk assessment and placement of profitable lives on the company books. Ensure adherence to SLAs for underwritten business (TAT & Accuracy). Ensure due diligence in medical evaluation to ensure mortality assumptions are on track. B Organizational Relationships Reports to Manager / Sr Manager Supervises Yes C Job Dimensions Geographic Area Covered India Stakeholders Internal UW, RCU team, CUG group, IT- BSG, NB, MMT, Branches – Distributions, other department as required External Vendors, Other insurance Companies team members D Key Result Areas . Should belong from Clinical and Insurance domain knowledge . Good communication and analytical skill combined with clinical knowledge to handle irate and HNI customer and stake holders . Should have good analytical skills with minimum 2 years of experience in Clinical and Insurance Sector (Preferably in Life Insurance Sector) . Good in Excel skills, PPT, Data analysis and presentation skills to senior management . Preparing & maintaining external and internal MIS . Good in communications skills . Should be able to work in flexible hours whenever required Multitasking skills / able to manage volumes and situation handling at work E Competencies ( Please copy paste from Competency Dictionary) Competency For Proficiency Scale Proficiency Scale Description Customer and Consumer Focus : Customer and consumer Focus is about adding value to all customers, internal and external, through thought, action & . Adding value implies understanding the customer needs vis a vis the market, and being committed in delivering solutions that delight the customer and consumer and enhance the relationship without compromising on company SOP’s and values. 2 Makes a conscious attempt to understand and act on the consumer and customer needs in a prompt and positive manner. Displays a sense of responsibility for satisfying the customer and consumer at different touch points 1 Communicates with the customer andvconsumer to understand their stated needs and provides the expected services, as per the organization SOP’s. Functional Skills and Ability : Ability to gain new knowledge/ skill/ information, analyze the risks associated with the same and take timely decisions, as per the set processes and regulations, while constantly Meeting quality standards . 3 Takes efforts to gather market information from multiple sources. Has a broad understanding of the financial / commercial factors and dynamics important to the business. Gathers and evaluates information to take decisions which will enhance the effectiveness of the department. Pursues opportunities with optimal risks that can lead to substantial benefits. Displays dedication towards quality improvement and on-time delivery for self and team 2 Takes efforts to understand market trends and is aware of the products and guidelines applicable to the industry. Demonstrates understanding of policies, procedures and risks involved and takes straight forward decisions involving little or no consequence of error. Constantly tries to do things better and on time. Building teams and Engaging People 1 Coordinates and Cooperates with other team members through the digital medium and expresses views on one’s own area Understands various roles and functions of team/ branch members working remotely and aligns well to own role Keeps appropriate people informed about progress on tasks/projects and seeks help if required Respects diverse opinions and attempts to understand viewpoints of others 2 Builds and maintains healthy relations with remote team members to ensure seamless execution of work Completely understands various functions and roles within the team and their interdependence Manages own time and that of others working remotely, focusing on the things that are important Collaborates with others and ensures that team members have the necessary information to operate effectively – online and offline Analytical Ability 1 Is able to analyze simple data, where it is easy to diagnose the root cause of the problem. Constantly gathers information from a variety of sources to identify areas of opportunities that may impact achievement of business outcomes. Looks for patterns and trends to develop effective forecasts that help management make informed choices. Is aware of and accurately collects various pieces of basic and very specific information using tools required as per process to make a meaningful report. Analytical Ability 2 Is able to analyze complex data and draw logical inferences. Presents in-depth analysis by seeking benchmarking data, industry insights and networking with other colleagues.. Able to identify relevant alternatives and evaluate the potential consequences of each before taking action. Monitors data and takes into consideration all the available information to critically analyze the existing information and draws a logical inference. Drive for Results 2 Demonstrates consistency in performance and stays focused on the end result. Is aware of the business goals to be achieved and takes accountability to deliver results as per set plans and deadlines. Finds solutions to address problems at hand in the face of constraints. 3 Motivates team members to set stretched goals, prioritizes tasks and leverages all available resources to deliver high quality timely results. Shows a significant level of effort, persistence and time commitment to achieve the goals. Ensures self and team understand the urgency of work and take accountability. G Skills Required Technical Technical skills required Behavioral Essential Desired Clinical Knowledge Yes Analytical skills Yes Interpersonal skills Yes Communication skills Yes Creative thinking skills Yes Supervising/Leadership skills Yes Teamwork Skills Yes Influencing skills Yes Relationship Building skills Yes Decision making skills Yes H Incumbent Characteristics Essential Desired Qualification Graduate / Post Graduate in Medical field (MBBS/BAMS/BDS/BHMS) Any related post graduate qualification in Insurance Experience . Clinical and Life Insurance background and work Experience in the Insurance Industry Managing Systems Experience -minimum 3-4 years of experience, . Good Excel & PPT Knowledge . Able to manage team of 3 to 4 Direct reporting and support team
Expected salary:
Location: Thane, Maharashtra
Job date: Sat, 05 Nov 2022 23:43:15 GMT
Apply for the job now!