Job title: Technical Consulting Engineer – (TAC Security – 3+ to 9 Years)
Company: Cisco Systems
Job description: What You’ll Do
Cisco seeks a Technical Consulting Engineer, Customer Delivery, to join some of the industry’s brightest minds in developing and deploying today’s most advanced Internet technologies. In this role, you will gain insight on the detailed functionality of Cisco products and partner with all distributed elements of the service chain.
The ideal candidate demonstrates an aptitude and appetite for learning new technologies, evidenced by the ability to expand upon core knowledge and specialize.
Role & Responsibilities
- Works for worldwide customers within her/his own team or with other Cisco teams to solve problems and enhance future products
- Solves reported product and network problems of moderate to high complexity
- Effectively utilize databases of existing issues, debugging tools and simple or moderate lab simulations to analyse problems and identify solutions with a high level of customer satisfaction
- Keeps up-to-date with the latest technology trends/products in order to provide high quality support to customers
Who You’ll Work With
CX Technology Group, which will be a part of the CX India Theatre
As part of the CX Support Services team you will have the opportunity to work with some of our largest customers across various domains, to support complex service requests, and develop automation & Innovation projects inhouse, within the security domain.
Who You Are
The Technical Consulting Engineer will have a working background in the Security domain.
Should have technical knowledge/experience of
Working on features like NAT, ALG, HA, IDS/IPS Or working on AAA technologies like RADIUS, TACACS, DOT1X Or working on VPN technologies like IKEv1, IKEv2, PKI, SSL VPN, NHRP, GRE over IPsec, Remote Access VPN Clients etc
- Good understanding of Cisco ISE architecture and policies along with R&S concepts
- Deep understanding of OSI model & protocols like ARP, TCP, IP, DHCP, DNS, IPSEC, ISAKMP
- Working knowledge of Wireshark & programming languages like Python
- Experience in working in a Customer support environment with excellent customer handling skills.
- Logical Problem Solving approach and Analytical skills
Minimum qualification
- Bachelor’s or Master’s degree in engineering
- A minimum of 6-8 years of experience with Security Technologies preferably Cisco
- A minimum of 3 years of experience in Support environment with proven Troubleshooting experience in sophisticated environments,
- Cisco Security Certifications (CCNA Security, CCNP Security, CCIE Security) would be an added advantage
- Linux, VMware knowledge would be a plus
- Experience in working on Cisco Products – IOS/IOS-XE routers, ASA, FTD etc would be a plus
- Passion and proven ability to learn and work in a multicultural team environment
#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.
We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re “old” (36 years strong) and only about hardware, but we’re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do – you can’t put us in a box!
But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)
Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.
So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us!
Cisco Covid-19 Vaccination Requirements
The health and safety of Cisco’s employees, customers, and partners is a top priority. Our goal is to protect and mitigate the spread of COVID-19 infection for strong business resiliency during the pandemic. Therefore, Cisco may require new hires to be fully vaccinated against COVID-19 if the role requires business-related travel, meeting with customers/partners (including visiting third-party sites on behalf of Cisco), attending trade events, and Cisco office entry, unless otherwise prohibited by applicable law, and in countries where COVID-19 vaccination is legally required. The company will consider legally required accommodations/exceptions for medical, religious, and other reasons as per the requirements of the role and in accordance with applicable law. Additional information will be provided to candidates about the requirements and accommodation process at the offer time based on region.
Expected salary:
Location: Bangalore, Karnataka
Job date: Tue, 28 Jun 2022 22:19:43 GMT
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