Patient Care Counsellor / Patient Care Manager – Hyderabad

  Doctors Vacancy

Job title: Patient Care Counsellor / Patient Care Manager – Hyderabad

Company: DayToDay Health

Job description: What you’ll do

  • This is a hospital / hospitals-based job. You will be based at a designated hospital for counselling, convincing the patients to enroll in the DayToDay.
  • Health’s virtual care plan and supporting the patients in download of DayToDay Health app on their mobile
  • To achieve monthly patient enrolment targets that are communicated from time to time
  • To visit designated hospital every day and meet / greet Doctor and generate patient leads
  • To give presentations to patients on DayToDay Health app and resolve all enrolment queries
  • To enter patient leads generated from the field and to fill the activities carried out in the daily field reposting sheet – Google doc tracker / CRM
  • To project an appropriate image of the company in the designated Hospital and Patients
  • To inform all activities happening in the hospital such as competitor activities and market feedback to Patient Care Manager
  • To generate patient leads on own by meeting various other stakeholders in the hospital like floor nurses, OT nurses, Billing head, Admin team, etc
  • Involve with Marketing Team of Hospital and present DayToDay applications information to patients and doctors
  • Work with DayToDay Health marketing team to support hospital with co-branded Standees, Videos, Flyers, etc. to improve patient enrolments
  • To follow up with past patient leads on phone for conversions and enrolment


Who fits the role?

1 – 2 years of Experience in Hospital as Patient Counsellor / Coordinator. Basic

healthcare knowledge and experience is preferable.

What matters most?

Good Communication Skills – Telugu, Hindi & English

What’s nice to have?

Preferably candidates working as Counsellor in Hospitals.


Basic graduation is fine. Medical background candidates are preferred like

Pharmacy, Nursing, Hospital Management Courses, Dentists, Physiotherapists,

BAMS, BHMS or any other Medical Courses


What’s different about working with us

Headquartered in Boston, USA, DayToDay was founded in 2018 by a team of

engineers, scientists and clinicians during their time at MIT with the goal of managing

virtual patient care – specifically acute, post-surgical, and out-of-hospital care. We are

guided by our mission to create the ultimate patient care experience for anybody,

anywhere in the world and to provide accessible and affordable healthcare care to

every person on Earth. In India we have partnered with more than 85 large hospitals.

We are the World’s first company to provide end-to-end acute care services across

the world. Because majority of patient care journeys reach beyond hospital walls,

patients are often inadequately supported in the preparation and recovery phases that

will determine the quality of their treatment outcomes. We equip hospitals to unleash

the full potential of their caregiving teams to transform patients’ lives.

Some of the clinical care pathways (programs) we offer are under the fields of

cardiovascular, urology, orthopaedics, gynae surgeries, gastrointestinal and general

surgeries. We also have care programs for maternity, medical management of

diseases like Covid, and other diseases. We address 2 critical challenges in

healthcare: accessibility and clinical outcomes. To address the challenges of

inaccessibility, the company delivers well-researched, digitally enabled patient

protocols and care pathways across the globe for both pre and post-procedure care.

Clinical outcomes are scaled up significantly by bridging the communication gap

between clinicians and patients across the care spectrum. Evidence-based and data-

driven, the DayToDay model mitigates avoidable complications, improves clinical

efficiency, and enriches the patient experience every single day.

While every high growth startup is full of passion and hustle, we are also strongly

committed to a standout culture and our values. We believe that fostering the

professional and personal growth of every team member is essential to our mission.

To that end, we pay competitively and continue to design benefits and policies that

are mindful of the mental, emotional, and physical well-being of the team.

Our biggest pride is our people, where you can look forward to seeing each other every

day, working closely on an ambitious vision for the future. We gravitate towards people

who are sharp, value fun, think outside the box, and are tenacious. We care for each

other and our families and are all in this together!

Expected salary:

Location: Hyderabad, Telangana

Job date: Sat, 05 Mar 2022 23:29:02 GMT

Apply for the job now!