Job title: Patient Care Counsellor / Care Manager / Account Manager – Bangalore
Company: DayToDay Health
- This is a hospital / hospitals-based job. You will be based at a designated
hospital for counselling, convincing the patients to enroll in the DayToDay
Health’s virtual care plan and supporting the patients in download of DayToDay
Health app on their mobile * To achieve monthly patient enrolment targets that are communicated from time to
time * To visit designated hospital every day and meet / greet Doctor and generate
patient leads * To give presentations to patients on DayToDay Health app and resolve all
enrolment queries * To enter patient leads generated from the field and to fill the activities carried out
in the daily field reposting sheet – Google doc tracker / CRM * To project an appropriate image of the company in the designated Hospital and
Patients * To inform all activities happening in the hospital such as competitor activities and
market feedback to Patient Care Manager * To generate patient leads on own by meeting various other stakeholders in the
hospital like floor nurses, OT nurses, Billing head, Admin team, etc * Involve with Marketing Team of Hospital and present DayToDay applications
information to patients and doctors * Work with DayToDay Health marketing team to support hospital with co-branded
Standees, Videos, Flyers, etc. to improve patient enrolments * To follow up with past patient leads on phone for conversions and enrolments
Who fits the role?
1 – 2 years of Experience in Hospital as Patient Counsellor / Coordinator. Basic
healthcare knowledge and experience is preferable.
What matters most?
Good Communication Skills – Kannada, Hindi & English
What’s nice to have?
Preferably candidates working as Counsellor in Hospitals.
Basic graduation is fine. Medical background candidates are preferred like
Pharmacy, Nursing, Hospital Management Courses, Dentists, Physiotherapists,
BAMS, BHMS or any other Medical Courses
About DaytoDay Health
Who we are Launched in 2018, DayToDay Health began as an MIT Startup and is now part of Babylon Health. We focus on secondary care – specifically acute, post-surgical, and out of hospital care. We are the first company to provide end-to-end acute care services globally. We address two critical challenges in healthcare: accessibility and clinical outcomes.
For accessibility, we are delivering well-researched, digitally enabled patient protocols and pathways to patients and families across the globe. Via patients’ phones, they have access to holistic care through virtual services, tackling issues of care continuity, patient-centricity, and convenience – many patients have to travel to different cities to get treated. We are the only support they have pre and post their procedures in their own cities.
To improve clinical outcomes, we are bridging the communication gap between clinicians and patients across the care spectrum. Managing patient care adequately across their entire journey remains a challenge – 80% of the clinicians’ instructions are lost immediately when a patient leaves the hospital. Of what the patients do remember, 50% is misremembered, causing further anxiety, confusion, and longer recovery. We enable clinicians to engage patients throughout the care journey until complete recovery.
Our vision is to aggregate the latest technologies with the knowledge and experience of the best doctors to make healthcare simpler, better, and more effective for people everywhere.
We operate in the USA, UK, and India, with big plans to expand our services’ reach and range. We have a team of the best people you’d ever want to meet, working on some of the most futuristic projects. We like people who are smart in all sorts of ways, funny, innovative, and tenacious, who can adapt, work together, and change the world.
Location: Bangalore, Karnataka
Job date: Sun, 27 Feb 2022 23:43:03 GMT
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