Technical Program Manager


Job title: Technical Program Manager

Company: MSCI

Job description: Your team responsibilities

Our mission at MSCI is to power better investment decisions for a better world. For more than 50 years, the world’s leading investors have relied on MSCI’s industry leading benchmarks to analyze risks and confidently build sustainable, socially responsible & profitable financial investment portfolios.

More than $14 trillion in assets are benchmarked against MSCI indexes, making MSCI the world leader in international indexes. MSCI serves 99 of the top 100 largest money managers, according to the most recent Pensions & Investments (P&I) ranking. For more information, visit us at

Data and Machine Learning are rapidly changing the world of finance and MSCI is leading the charge. We are seeking Technical Program Managers (TPMs) who are humble, hungry, smart, and passionate about data & technology, with a desire to have an industry wide impact, and have a track record of leading without authority in a fast-moving environment to rapidly deliver measurable customer value with broad business impact.

As a Technical Program Manager in the Technology & Data team, you will own & solve some of the hardest technical & business problems in distributed data systems running at massive scale. You will get to work with an amazing team of motivated individuals to build mission critical FinTech Data Platforms in the cloud that power the next wave of innovations in investment decision making across the planet.

You will help deliver highly available mission critical and globally scalable data services in the cloud that manage the lifecycle of all data from birth to analytics & distribution across MSCI Data Lakes, Analytics Data Warehouses, MSCI APIs, Customized Indexing, Environmental, Social & Corporate (ESG) Climate Analytics and Quantitative Research & Data Science.

Are you passionate about data, machine learning and FinTech? Come join us to unlock the next wave of innovations in FinTech!

What we will offer you: Depending on your location of your role, you can expect…

  • Competitive fixed and variable compensation, holiday/vacation allowance and retirement savings plans/pensions
  • A wide range of benefits including – healthcare, dental plans, risk insurances and (location dependent) – cycle-to-work schemes, gym benefits, retail discounts
  • A hybrid work environment, for the vast majority of employees, offering a more progressive way of working to give you the flexibility, accountability, and responsibility to empower you to perform at your very best. At the center of this way of working is a culture which is built on a strong foundation of trust. We trust our people and they trust our organization’s leaders to support them.
  • An inclusive and performance driven culture where you are empowered to maximize your potential in an environment where all individuals are respected and encouraged to bring their authentic selves to work
  • A purposeful approach to Wellbeing to provide you with all the resources you need to be your best at work and in your personal life. Our Here For You Employee Assistance Program provides confidential emotional support with local experts, financial and legal advice in a wide range of issues as well as access to online information, resources and tools. All the services are available for our employees free of charge.

Your key responsibilities

  • Own the ‘What + Why’ – Start with the customer and work backwards, including vision, strategy, long-term goals, customer & market feedback, competitive analysis, success metrics and all aspects of future roadmap, investment, innovation, and experimentation with data driven decisions.
  • Influence the ‘How’ – Collaborate with peers across MSCI to deliver products & features as committed on time, on budget and at high quality, partner with clients & stakeholders at all levels to assess, initiate, prioritize, refine, and drive product backlogs, create MVP and user stories & acceptance criteria that represent customer requirements, help resolve complex technical trade-offs, and drive innovations to improve Reliability, Availability , Performance, Usability, Net Promoter Scores (NPS) and customer satisfaction (CSAT).
  • Delight Customers – Own & drive requirements for private/public previews/GA, the “Go to Market” plan and measures of success to ensure customer/business goals are met in operational & launch plans, monitor/triage and respond to customer feedback to improve product continuously.

Your skills and experience that will help you excel

  • Deep experience in owning and driving the ‘What & Why’, technical depth to influence the ‘How’, driving execution across globally matrixed teams, making reversible decisions and critical trade-offs.
  • Passion for all things Data and Machine Learning. Strong track record of delivering technical data products or data services.
  • Degree in computer science or related technical, math, or scientific field, or equivalent work experience.
  • Preferred 12+ years of experience, 6+ years of which must be as a hands-on Technical Program Manager.
  • Experience in defining success metrics & outcomes and making data driven decisions to influence feature priorities.
  • Experience working with customers, technical teams and management to collect and translate customer/business needs into detailed product requirements and user stories.
  • Hands-on experience with one or more cloud platforms (e.g., Azure, AWS, GCP, Oracle, Alibaba, …) used as the technology building blocks
  • Strong communication, organizational and interpersonal skills, specifically writing skills and, formal presentation skills to engineers, leadership team, non-technical partners, and customers.
  • Experience working on agile development teams. Knowledge of professional software engineering practices & best practices for the full software development life cycle.
  • Track record of problem solving and using pilot programs, prototypes, and growth hacking approaches.

How we’ll support you

  • Coaching, support and encouragement from experts in your team
  • Access to a wide range of learning opportunities to support your growth and development
  • Customizable learning journeys to help you navigate your professional development
  • Transparent performance-based compensation schemes
  • Employee Resource Groups: MSCI Pride, Black Leadership Network, Women’s Leadership Forum, Women in Tech, Asian Support Network, All Abilities, Hola! MSCI and Climate Action Group.

About MSCI and our teams

MSCI is a leading provider of critical decision support tools and services for the global investment community. With over 50 years of expertise in research, data and technology, we power better investment decisions by enabling clients to understand and analyze key drivers of risk and return and confidently build more effective portfolios. We create industry-leading research-enhanced solutions that clients use to gain insight into and improve transparency across the investment process.

Our values define the working environment we strive to create. We are inclusive, we champion bold ideas, we always pursue excellence, and always act with integrity. Personal accountability and responsibility are key to success, and we always work as a team to remain client centric.

At MSCI diversity is at our core and inclusion defines our culture. Our people are empowered to maximize their potential in an environment where all individuals are respected and encouraged to bring their authentic selves to work. We work, learn and grow together and we are committed to hiring and promoting qualified women, ethnic minorities and members of the LGBT+ community candidates, who have historically been underrepresented in financial services.

To learn more about life at MSCI please visit or follow us on LinkedIn, Twitter, Glassdoor.

To all recruitment agencies: MSCI does not accept unsolicited CVs/Resumes. Please do not forward CVs/Resumes to any MSCI employee, location or website. MSCI is not responsible for any fees related to unsolicited CVs/Resumes.

MSCI Inc. is an equal opportunity employer committed to diversifying its workforce. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, gender, gender identity, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy/maternity leave), veteran status, or any other characteristic protected by law.

Expected salary:

Location: Pune, Maharashtra

Job date: Fri, 29 Apr 2022 22:15:55 GMT

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