Manager, Software Products

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Job title: Manager, Software Products

Company: Thermo Fisher Scientific

Job description: Job Description

Job Title: Manager, Software Products

When you’re part of the team at Thermo Fisher Scientific, you’ll do important work that supports a powerful mission. With revenues of $40 billion and a track record of stability and consistent growth, we’re uniquely able to give our people the resources and opportunities to make significant contributions to the world.
The Team

CMD Software s is engaged in rich Scientific application and platform engineering. The software team works in a fast-paced/agile environment required to deliver value to the customer as rapidly and efficiently as possible. The team collaborates with multiple internal business units, worldwide, delivering platforms and software solutions. The specification and delivery process follows industry-standard scrum-based agile development principles.

Roles & Responsibilities:

  • The product manager is primarily responsible for gathering functional requirements from end users and translating those functional requirements into software requirements specification. Owns the product development scope, cost, schedule, functional requirements, etc and is part of the scrum team. Ensures the creation of the solution, customer acceptance and commercial adoption.
  • General responsibilities
  • Partner with the customer to establish deployment objectives and success criteria and help them develop a plan to achieve those objectives.
  • Develop a comprehensive understanding of the customer’s industry business challenges and objectives to appropriately map Core Informatics and Thermo Fisher Cloud platform features and associated business benefits to address their needs.
  • Serve as a customer advocate in driving industry best practices and the evolution of Core Informatics and Thermo Fisher cloud platform functionality, courses and support services integral to the customer’s success.
  • Solution Implementation responsibilities
  • Contribute to the development of and tracking against project plans around requirements gathering progress, milestones and targeted go-live date.
  • Identify risks to the customer achieving their stated business objectives and develop risk mitigation plans to manage the risk with Customer and Thermo Fisher team members.
  • Gather software requirements from end users and assist in writing user requirement documents.
  • Assist in implementing system configurations for customers based on requirements.
  • Work closely with engineering resources to define requirements for product changes.
  • Provide periodic updates to customer stakeholders on the progress of the customer implementations.
  • Ensure all customer communication and documentation is recorded in appropriate repositories (JIRA Confluence, Salesforce, etc.) to maintain product documentation.
  • Success Management responsibilities
  • Participate in the development of external and internal documentation including technical and user requirement specifications and standard operating procedures.
  • Provide detailed descriptions of new product features to assist with product documentation and training materials including user manuals, training presentations and videos.
  • Provide insight toward product development initiatives from information gathered from customer requirement gathering sessions.
  • Manage customer expectations around system functionality, propose alternatives where needed and proactively manage customer requirements sessions towards completion against project timelines.

Required Experience :

  • 10+ years of life sciences experience mass spectrometry
  • Masters in life sciences, biotech, etc.
  • Good understanding of laboratory processes and methods
  • Good understanding of Information Technology and enterprise information management solutions
  • Highly organized, creative and motivated, energized working in entrepreneurial culture
  • A self-starter with excellent written communications and presentation skills.
  • Strong analytical and problem solving skills.
  • Ability to juggle multiple tasks, establish and manage competing priorities, work independently and be proactive and perform effectively under pressure.
  • Ability to anticipate issues, risk and work proactively to develop alternatives to ensure delivery.
  • Willingness to travel

Location and Work Environment:

We are hiring in Bangalore, India. However this position with provide the opportunity for worldwide travel and exposure to many Thermo Fisher business units.

Thermo Fisher enjoys a relatively casual work environment, with open areas that foster collaboration. Like most places, we get very busy at times, but we value a healthy work/life balance.

At Thermo Fisher Scientific, each one of our 90,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular mission-enabling our customers to make the world healthier, cleaner and safer. Apply today http://jobs.thermofisher.com.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

Job Category

Software Development

Thermo Fisher Scientific

is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

Expected salary:

Location: Bangalore, Karnataka

Job date: Thu, 17 Mar 2022 06:41:09 GMT

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