Job title: BDS Graduate/BDS Fresher/ BDS Dentist/Customer Support Dentist profile

Company: Emprego Solutions

Job description: BDS Graduate/ BDS Dentist Fresher/ Customer Support Dentist profile

salary upto 25k to 40k
6 Days working, Weekly one day off.
Must have good communication skills
Good presentation skills
Bds Freshers are welcomed
Candidates with 0-5 years clinical /Non clinical
Job Location – Mumbai

QUALIFICATIONS – BDS Graduate / BDS freshers (Bachelor of dental surgery) Responsibilities:
1. Handle about 50 – 60 calls of customers on – boarded by sales team (Smile correction/
Smile straightening)
2. The initial call will be prima rily to book delivery followed by issue resolution and query
Handling on successive calls
3. Ensure query resolution within 24hrs and ensuring customer satisfaction by achieving
delivery and service quality norms
4. Handle dental specific queries pertaining to our services. Overall Problem solving for
patients and coordination as necessa ry. Handle any operations related activities that
may be required.
5. Tabulate and record responses from all customers on excels. Generate relevant
reports from the same.
6. Schedule appointments for patients and coordinate with the required doctor who
sha ll visit the patient
7. Follow up to ensure that appropriate actions were taken on customers’ requests. Refer
unresolved customer grievances or special requests to designated departments for further
investigation.
Analyse quality of calls and strive for im provement
Requirements:
1. 0 – 3 years of experience in Dentistry .
2. Bachelors Degree in Dentistry
3. Excellent communication skills, both written and verbal
4. Strong problem solving and analytical skills
5. Self – driven, comfortable with a fast – paced, always – on, highly ambiguous
Environment
6. The capacity to grasp quickly and self

Interested can Call
JIya – 9990890599

Other details

Expected salary:

Location: Mumbai, Maharashtra

Job date: Tue, 14 Dec 2021 08:09:03 GMT

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