Job title: Technical Support Engineer
Company: Solera
Job description: Job Title/Location Who We Are Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience. In addition, we provide products and services to protect li
Job Title/Location Who We Are Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience. In addition, we provide products and services to protect life’s other most important assets: our homes and digital identities. Today, Solera processes over 300 million digital transactions annually for approximately 235,000 partners and customers in more than 90 countries. Our 6,500 team members foster an uncommon, innovative culture and are dedicated to successfully bringing the future to bear today through cognitive answers, insights, algorithms and automation. For more information, please visitsolera.com. The Role As a Technical Support Engineer, you will have to work with various scripting languages and technologies. You will be taking cues from car dealership representatives to update, fix and maintain their site to provide the best user experience. But you will get to put your stamp on some of the best automotive websites in the world. If you have experience as a web developer with good written and verbal communication skills – we want to talk to you. The most important characteristic of our support team is that we have big pool of talents who works better and together. Our job is to help car dealers with their requests on managing the content of their websites. Support wants to provide the best-in-class customer journey by being focused with a customer centric approach. What You’ll Do The position is responsible for supporting, updating, and maintaining websites. Essential Job Duties Build, customize and modify customer websites Provide client user, operational and technical support via Salesforce email, including answering questions, investigate and resolve technical problems, and execute necessary changes to maintain or build website/webpages functionality Custom code using Bootstrap, jQuery, JavaScript, PHP, CSS & HTML Essential Job Duties Build, customize and modify customer websites Provide client user, operational and technical support via Salesforce email, including answering questions, investigate and resolve technical problems, and execute necessary changes to maintain or build website/webpages functionality Custom code using Bootstrap, jQuery, JavaScript, PHP, CSS & HTML Education: Technical Degree or equivalent experience required What You’ll Bring At least three year of Front – End Web Developer experience Customer Service Experience preferred Solid knowledge and experience of web development with the below is required: HTML, CSS, PHP, and JavaScript/jQuery Experience on managing cross browser compatibility issue Ability to understand and update FTP driven websites Hands-on-experience of working on a Content Management System Familiarity with Salesforce is a plus Excellent written and verbal communication skills are a must, with a proven capability to effectively interact with customers Ability to multi-task.
Expected salary:
Location: Bangalore, Karnataka
Job date: Thu, 14 Jul 2022 22:36:33 GMT
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