Job title: Technical Associate Manager

Company: GlaxoSmithKline

Job description: Job Description : Site Name: Bengaluru Luxor North Tower Posted Date: May 6 2022 Ready to help shape the future of healthcare? At GSK, we have already delivered unprecedented change over the past four years, improving R&D, becoming a leader in Consu

Job Description : Site Name: Bengaluru Luxor North Tower Posted Date: May 6 2022 Ready to help shape the future of healthcare At GSK, we have already delivered unprecedented change over the past four years, improving R&D, becoming a leader in Consumer Healthcare, strengthening our leadership, and transforming our commercial execution. Now, we’re making the most significant changes we’ve made to our business in over 20 years. We’re on track to separate and create two new companies in 2022: New GSK with a leading portfolio of vaccines and specialty medicines as well as R&D based on immune system and genetics science and a new world-leading consumer healthcare company of loved and trusted brands. With new ambition comes new purpose. For New GSK, this is to unite science, talent, and technology to get ahead of disease together – all with the clear ambition of delivering human health impact stronger and more sustainable shareholder returns and as a new GSK where outstanding people thrive. Getting ahead means preventing disease as well as treating it. How we do all this is through our people and our culture. A culture that is ambitious for patients – so we deliver what matters better and faster accountable for impact – with clear ownership of goals and support to succeed and where we do the right thing. So, if you’re ready to improve the lives of billions, join us at this exciting moment in our journey. Join our challenge to get Ahead Together. Job Purpose and Key Responsibilities: Manage a group of technical associates who support PV Excellence and Business Strategy, Planning & Performance team, and enable Global Safety by supporting disciplined business operations: Appropriate management so that the team consistently, efficiently and reliably performs activities supporting Global Safety processes and business operations Providing management oversight to maintain and drive quality across the team Ensuring that the respective team is staffed by appropriately skilled and trained individuals so that the team can successfully meet the required performance standards Develop and share pharmacovigilance and business operations knowledge and experience with team members, Support and coach direct reports Readiness, experience and ability to work globally both in the internal and external to GSK environment, interacting with all different levels of stakeholders. This role works across a matrix environment and across GSK business units Key responsibilities Supervise and support the work of a team of direct reports performing activities supporting Global Safety processes and business operations according to agreed processes, including performing management monitoring as appropriate Individual will be assigned task and projects and will be accountable to deliver task. Support operational activities and drive the business strategies of the Global Safety, enabling the creation, operation and ongoing evolution of a highly efficient and effective organization. Balance resource requirements and promote a pragmatic, flexible, focused approach to workload Ensure that direct reports have business objectives set, development plans in place and complete all training, as required Collect data on time, cost, quality and compliance and ensures team meets targets for all measures including defined Key Performance Indicators (KPIs) Aid direct reports with decision-making, problem solving and work prioritization provide management review and quality check support as required. Identify or participate in continuous process improvement activities related to area of responsibility or as requested Maintain good documentation practice and may be a Point of Contact in case of inspection/audit Maintain appropriate organizational networks Demonstrates project management skills in a global matrix environment Ability to communicate and engage across functional managers. Number of Direct Reports – 10 to 12 Complexity (this is best illustrated for this role by the behaviors needed to perform effectively): Leadership: Understand how your work supports the team’s goals and the organizational priorities and applying sound judgment to all that you do. Decision Making: Makes sound and timely decisions for a project, team, or work unit using available information based on pertinent facts, relevant information and good judgment. Identifies key issues, analyses cause-effect relationships, clarifies input from different sources, and reaches appropriate decisions in a timely manner in consultation with the the senior manager. Assess and lead fact-based decisions in high-risk situations coach others accordingly and take accountability for final decision outcomes. Influencing others: Persuades leaders to change position or approach to better fit a situational need. Use a combination of logic, personal passion, conviction and interpersonal skills to influence others. Embracing Change/Innovation: Questions the status quo. Generates new ideas. Recognises the need for new or modified approaches and brings perspectives and approaches together, combining them in creative ways. Teamwork: Works effectively with others to achieve business goals and objectives. Bridges personal, business and cultural differences to work effectively in team settings. Business Orientation: Understanding of the operational challenges of safety stakeholders and other customers. Recognises issues and initiatives important to the business in order to facilitate development of business benefits cases and effective prioritisation in order to move the business forward. Customer Focus: Understands their (internal and external) customer’s business. Understands customers’ needs and works with them to help solve their problems. Acts quickly to respond to customers’ needs. Communication: Listens to others: actively attends to and conveys understanding of the comments and questions of others listens well in a group. Speaks effectively: speaks clearly and expresses self well in groups and in one-to-one conversations. Writing skills: conveys information clearly and effectively through both formal and information documents reviews and edits written work constructively. Delivers presentations effectively: prepares and delivers clear, smooth presentations carries self well in front of a group. Strong influencing and negotiation skills. Coaching: Asks open questions and has good listening skills uses ‘playback’ techniques to check for understanding. Seeks opportunities to take on the role to coach/ mentor others. Competencies: Minimum level of job-related experience required: 9 to 12 years of relevant industry experience Pharmaceutical industry experience (e.g. drug safety, regulatory, clinical development, medical affairs) Knowledge of key pharmacovigilance regulations and methodologies Project management and change management experience preferred Excellent organisational skills and attention to detail Awareness of process improvement techniques and ability to analyze performance metrics to drive continuous improvement Preferred knowledge of communications, information management Good people management skills (5 to 10 people) Can communicate effectively in local language and English. Has strong sense of urgency, able to effectively prioritize such that key issues or emerging high priority matters are handled in a timely and effective way with appropriate attention to detail. ability to interact effectively with all levels of personnel in an interdisciplinary and matrix environment. Ability to define and implement new processes and quality initiatives Strong interpersonal, presentation and communication skills Education: Minimum level of education: Bachelor’s Degree – Life sciences (Biology, chemistry, pharmacy, medicine or other relevant scientific discipline) Preferred level of education: Pharmacy, Medical or pharmacology degrees At GSK we value diversity (Gender, LGBTQ +, PwD etc.) and treat all candidates equally. We aim to create an inclusive workplace where all employees feel engaged, supportive of one another, and know their work makes an important contribution. .LI-GSK Our goal is to be one of the world’s most innovative, best performing and trusted healthcare companies. We believe that we all bring something unique to GSK and when we combine our knowledge, experiences and styles together, the impact is incredible. Come join our adventure at GSK where you will be inspired to do your best work for our patients and consumers. 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Expected salary:

Location: Bangalore, Karnataka

Job date: Mon, 09 May 2022 22:41:30 GMT

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