Service Manager – DRE (Database Reliability Engineering)

  Clinical Research

Job title: Service Manager – DRE (Database Reliability Engineering)

Company: Société Générale

Job description: Responsibilities

Responsibilities

Main mission includes –

  • Incident, Problem and Change Management in DRE team
  • Ensure optimal functioning of production databases
  • Interact with other teams/managers
  • Management of transversal & internal projects
  • Develop Production Control/Monitoring Tools
  • Accountable for data quality initiatives
  • In charge of Team communication
  • Accountable for knowledge management within DRE Team

The management of incidents, requests, problems and changes with the objective of quickly restoring the normal operation of the service and minimizing negative impacts on the activities of producing requests and changes; He/She will be required to participate in the following meetings:

  • Production Incidents Meetings
  • Change Review Board Meetings
  • Problem Review
  • Incident meeting/s of respective control towers

The Control of the good respect of the processes, norms, and standards:

  • Help DBAs and managers of the DRE team to properly apply/implement norms and standards and set/respect the rules.
  • Ensure that procedures and documentation are updated regularly
  • Contribute to the development of the necessary tools to monitor compliance with rules and the proper application/implementation of norms and standards

Monitoring, development, and improvement of production KPIs and data quality inherent in the development of these KPIs

Profile required

Education: Bachelor’s degree in Engineering / MCA

Work Experience: 12+ years of industry experience

Skill Required

  • Autonomous & rigorous person
  • Strong communication skills
  • Good technical knowledge of databases and systems
  • Good knowledge of cloud systems
  • Good in BI & data analysis for reporting
  • Good problem-solving skills
  • Ability to work coherently with large team
  • The use of Agile practices such as Kanban, Scrum etc.

Why join us

We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status

Business insight

At Société Générale, we are convinced that people are drivers of change, and that the world of

tomorrow will be shaped by all their initiatives, from the smallest to the most ambitious.

Whether you’re joining us for a period of months, years or your entire career, together we can have

a positive impact on the future. Creating, daring, innovating and taking action are part of our DNA.

If you too want to be directly involved, grow in a stimulating and caring environment, feel useful on a

daily basis and develop or strengthen your expertise, you will feel right at home with us!

Still hesitating?

You should know that our employees can dedicate several days per year to solidarity actions during

their working hours, including sponsoring people struggling with their orientation or professional

integration, participating in the financial education of young apprentices and sharing their skills with

charities. There are many ways to get involved.

Expected salary:

Location: Bangalore, Karnataka

Job date: Wed, 24 Aug 2022 23:35:21 GMT

Apply for the job now!