Senior Manager, Technical Solutions

  Clinical Research

Job title: Senior Manager, Technical Solutions

Company: Cerner

Job description: Business Unit

CWx Prod Ops Engineering

Job Description

Oracle Cerner is elated to hire for the role Senior Manager, Technical Solutions. In this role, you will plan and oversee the development and delivery of products and services, including financial performance and contractual commitments, ensure current and planned products or services are achievable and delivered according to stakeholder specifications. Your responsibilities include, leading cross-functional collaboration with internal and external stakeholders to execute client and solution vision, objectives, and strategy, develop environment management strategy, change management and control, and issue management. As a Senior Manager, Technical Solutions, you will research and maintain current knowledge of emerging technologies, and evaluate implementation of those within solution strategy, act as an escalation point for solutions issues and risks, and engage with internal teams to drive and resolve incidents, support problem management activities and provide on-call incident management support for clients. You will also develop and mentor a team of associates responsible for delivering the technical aspects of a client project, or supporting a production solution or service, manage supplier management activities, including contracted service support and budgetary reviews, and incident management escalations, lead, direct and review the team’s work to achieve operational or functional targets or objectives with significant contribution towards the achievement of immediate and short-term results for the team, department and organization. As part of this role, you will also establish and communicate team or department goals that support and advance team, department and organization objectives; establish metrics or other performance measures to track progress, influence diverse stakeholder groups and drive acceptance of policies, practices and procedures within broader area of responsibility, identify, propose and lead team- and department-level quality and process improvement initiatives; lead or influence strategic initiatives at the department-level and provide input on strategic initiatives for the organization. As a Senior Manager, Technical Solutions, you will deliver consistent and timely training, guidance and feedback to encourage success and promote associate growth through regular developmental conversations and identification of developmental opportunities. Additionally, you will own decision-making for staffing and performance decisions for direct reports, manage one or more teams of associates.


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Additional Information

All employees must be legally authorized to work in the country where the position is located. Work visa sponsorship is not available for this position.

Career Level

Experienced Manager

Company Overview

Cerner is a place where people are encouraged to innovate with confidence and focus on what is important – people’s health and the care they receive. We are transforming health care by developing tools and technologies that make it more efficient for care providers and patients to navigate the complexity of our health. From single offices to entire countries, Cerner solutions are licensed at more than 25,000 facilities in over 35 countries.

Cerner’s policy is to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. Cerner is proud to be a drug-free workplace.

Org Unit

Global Services


Basic Qualifications

  • At least 10 years total combined related work experience and completed higher education, including:
  • At least 3 years system administration and/or system engineering work experience
  • At least 7 years additional work experience directly related to the duties of the job and/or completed higher education, including:
  • Bachelor’s degree in Computer Engineering, Computer Science, Information Systems, Software Engineering, or related field, or equivalent relevant work experience

Preferred Qualifications

  • Bachelor’s or Master’s Degree in Computer Science, Computer Engineering or related field
  • At least 5+ years of experience working with Linux-RHEL or OEL
  • At least 4+ years of experience working with Dev Ops tools, like Chef, Git, Jenkins, New Relic
  • At least 2+ years of experience working on monitoring tools like Zabbix or Splunk
  • At least 3+ years of experiencing working with scripting (Shell, Ruby or Python )
  • At least 3+ years of experience working on AWS platform
  • At least 3+ years of exposure to DevOps culture
  • Project Management Professional (PMP) – Project Management Institute (PMI)
  • At least 4+ years of experience on container platforms/services like DC/OS, Kubernetes or Docker
  • At least 3+ years of experience in F5
  • Basic understanding of DB tech stacks such as (Vertica, Tableau, BO)
  • Awareness with current Cloud Technologies Trends

Associate Type


Job Level

Management 4

Working Environment

Hybrid & Onsite: No Relocation Assistance Offered

Job Function

Information Technology

Government Job


Working Environment Description

This position offers a Hybrid & Onsite working environment. Meaning you will split working time between a Cerner office or client site and remote. If your current geographical location requires relocating, Cerner will not offer relocation assistance to the specified location. #LI-Hybrid

Expected salary:

Location: Bangalore, Karnataka

Job date: Sat, 27 Aug 2022 05:56:06 GMT

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