Customer Service work from home job/internship at 3Analytics India Private Limited

  Pharmacovigilance

Job title: Customer Service work from home job/internship at 3Analytics India Private Limited

Company: 3Analytics India Private Limited

Job description: About 3Analytics India Private Limited

3Analytics is a Silicon-valley based AI/ML data analytics company focused on designing intelligent and innovative products for enhanced patient safety. With the thought leadership and industry knowledge of pharmacovigilance/drug safety, the founders have conceived this platform to build validated/qualified pharmacovigilance products for pharmaceuticals, medical devices, biotech, cosmetics, vaccines, and companies in the regulated sector. With the single-most objective of enhanced patient safety, 3Analytics would continuously strive to use the power of AI/ML/DL to design, build, test, qualify and host cutting-edge and cost-effective products on a SaaS model. The in-built NLP engine would harness the growing data to enhance the intelligence of our products. Having qualified and experienced engineering, design, AI-DevOps, and QA team at its core and guided by the founders, 3Analytics can help you to speed your decision-making in pharmacovigilance operations.

Activity on Internshala

Hiring since June 2022

1 opportunity posted

About the work from home job/internship

Selected intern’s day-to-day responsibilities include:

1. Interact with beneficiaries and clients on a daily/weekly basis via email or calls or chat regarding various queries
2. Manage beneficiary’s expectations on the deliverables
3. Coordinating and working with the beneficiaries and the internal team on multiple levels – implementation associates and managers
4. Understand the issues faced by beneficiaries across different solution platforms provided
5. Answer inquiries, resolve complaints, and provide information regarding solutions
6. Maintain ownership of beneficiaries’ issues until problem resolution
7. Ensure all beneficiaries’ queries are investigated and resolved, escalating issues if any, to the responsible personnel
8. Work on documentation for reporting and communications

Learn skills relevant for this internship on Internshala Trainings

Who can apply

Only those candidates can apply who:

1. are available for the work from home job/internship

2. can start the work from home job/internship between 6th Jun’22 and 11th Jul’22

3. are available for duration of 3 months

4. have relevant skills and interests

  • Women wanting to start/restart their career can also apply.

Other requirements

1. Should be good at communication and a quick learner

Additional Information

1. Languages known: English, Hindi (mandatory), any other local language, etc.

Expected salary: Rs.15000 per month

Location: India

Job date: Thu, 09 Jun 2022 00:07:18 GMT

Apply for the job now!