Business Technology Solutions Consultant


Job title: Business Technology Solutions Consultant

Company: ZS Associates

Job description: Job Description:

ZS is a professional services firm that works side by side with companies to help develop and deliver products that drive customer value and company results. From R&D to portfolio strategy, customer insights, marketing and sales strategy, operations and technology, we leverage our deep industry expertise and leading-edge analytics to create solutions that work in the real world. Our most valuable asset is our people—a fact that’s reflected in our values-driven organization in which new perspectives are integral and new ideas are celebrated. ZSers are passionately committed to helping companies and their customers thrive in industries ranging from healthcare and life sciences, to high-tech, financial services, travel and transportation, and beyond.

ZS’s India Capability & Expertise Center (CEC) houses more than 60% of ZS people across three offices in New Delhi, Pune and Bengaluru. Our teams work with colleagues across North America, Europe and East Asia to create and deliver real world solutions to the clients who drive our business. The CEC maintains standards of analytical, operational and technological excellence across our capability groups. Together, our collective knowledge enables each ZS team to deliver superior results to our clients.

ZS’s Digital & Technology practice drives measurable impact to client business performance through technology-enabled products and solutions, and consistent best-in-class delivery, at a global scale. ZS’s Digital and Technology practice success is driven by collaborating with our domain practices and client teams to embed digital and technology assets and innovations in their services and helping them create a harmonized and distinct ZS technology experience for our clients.

ZS’ R&D Excellence Practice brings together experts in Strategy, Clinical Execution, Data Sciences and Technology, to empower client organizations achieve their passion for patient care, science and business success. Through our “Clinical Development Excellence”, “Medical Affairs” and “Real World Evidence”, “Regulatory”, “Bio-Medical Research” and “Health Economics and Outcome Research (HEOR)” services, we deliver impact where it matters, from early drug development to commercialization. This role will be aligned with ZS R&D Excellence Practice Area and will be responsible for leading and enhancing our service in Regulatory

ZS’s Business Technology Solutions team is responsible to lead end to end responsibility of project across all phases i.e., discovery, requirements gathering, design, implementation, testing and operations. This team seeks opportunity to undertake diverse tech roles and foster continuous innovation which benefits the individual’s professional growth and bring the best in delivering world class technology solutions. In addition, this team configures ZS’s proprietary software used to streamline business processes for commercial groups at client organizations. This team takes overall ownership of the solution delivery, managing operations services, client stakeholder management, contribute to business development and selling activities, project planning and team management.

Candidates looking for an innovative environment, keen on building a practice, and comfortable with playing multiple roles ranging from business development support, business analysis in projects to asset build in pharmacovigilance (PV) and safety domain, will find this job an ideal fit. The environment will morph and change with time and the candidate should be both comfortable with some level of uncertainty in shifting job responsibilities as well as enjoy building and training new team members as part of the practice. The position has potential and offers opportunity to grow into SME and practice leadership roles.

Business Technology Solutions (BTS) Consultant – PV & Safety, with thorough knowledge and understanding of pharmacovigilance domain, will be responsible for guiding the product development with requirements to build product. In this role, your responsibilities will comprise of the following:


Practice and asset building

  • Bring PV & Safety domain knowledge to help identify top use cases that remain unsolved for clients
  • Identify opportunities in PV & safety to build assets that are common solutions for common business problems across clients (assets = frameworks or accelerators or products)
  • Lead and guide team consisting of developers and testers, to address safety use cases leading not only end to end delivery, but addressing the use case effectively to solve the business problem
  • Guide architects on understanding PV & safety data, and safety related functionalities that might be needed in a software solution
  • Guide project teams on GxP compliance requirements to guide software development
  • Showcase safety technology capabilities via presentations, demos etc. to clients
  • Work with customers to elicit their safety related pain points and translate complex client problems into technical requirements.

Client project delivery

  • Ownership to ensure the proposed design/ architecture, deliverables meet the client expectation and solve the business problem with high degree of quality;
  • Lead one or more projects at a time, based on the role and time commitment required for the project;
  • Work in tandem with global counterparts in planning and accomplishing planned activities, identification or risks and mitigation strategy;
  • Build relationship with client stakeholders and lead presentations related to project deliverables, design brainstorming / discussion, status updates, innovation/ improvements, etc.;

Thought leadership

  • Creation of POVs on PV & safety technology evolution by exploring new possible architectural advancements and evaluate its applicability in safety, understanding emerging new use cases in safety to evaluate how technology can address those etc.
  • Participate in internal and external discussions at ZS in bringing forth new ideas and solicit input feedback to further advance the safety practice and position ZS as a thought leader in this space

Qualification & Experience

  • Bachelor’s/Master’s degree with specialization in Computer Science, MIS, IT or other computer related disciplines;
  • 4-8 years of relevant industry experience working on medium-large scale technology solution delivery engagements, with minimum 8 years of experience in Safety and PV;
  • Strong technical knowledge and expertise on PV processes
  • Thorough knowledge of Safety Databases (like Argus, ArisG etc.) and their corresponding data models
  • Good understanding of Data Lake / Big Data concepts, experience working on Designing and Solutioning of data lakes, to be able to design end-to-end solutions
  • Knowledge of relevant regulations like ICH-E2B, 21 CFR Part 11, EU Annex 11
  • Experience in designing and driving delivery of mid-large-scale solutions
  • Exposure working in distributed computing and cloud services platform
  • Understanding of existing PV Technology and Innovation landscape

Additional Skills

  • Strong client presence. Ability to communicate verbally and in writing technical concepts to all audiences;
  • Ability to manage a virtual global team environment that contributes to the overall timely delivery of multiple projects;
  • Experience with analyzing and troubleshooting the interaction between databases, operating systems, and applications;
  • Significant supervisory, coaching and hands-on project management skills;
  • Willingness to travel to other global offices, as needed, to work with client or other internal project teams

ZS is a global consulting firm. Fluency in English is required; additional fluency in at least one European or Asian language is desirable. Candidates must possess or be able to obtain work authorization for their intended country of employment. An on-line application, including a full set of transcripts (official or unofficial), is required to be considered. ZS offers a competitive compensation package with salary and bonus incentives, plus an attractive benefits package. ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law. ZS is committed to providing and maintaining a safe workplace. Must have received or be willing to receive the COVID-19 vaccination by date of hire to be considered. Proof of vaccination will be required. Religious/Medical Exemptions can be requested on a limited basis upon hire. NO AGENCY CALLS, PLEASE.

Expected salary:

Location: Gurgaon, Haryana

Job date: Sun, 28 Aug 2022 03:41:59 GMT

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