Job title: Technical Writer-Senior Manager
Company: Ciel HR
Job description: Position: Senior Manager-Technical Writer Experience: 9 to 14 years Location: Noida & Hyderabad Job Description: Establish team scope and improve technical writing processes and practices . Manage, coach, and develop the Technical Writers to partner
Position: Senior Manager-Technical Writer Experience: 9 to 14 years Location: Noida & Hyderabad Job Description: Establish team scope and improve technical writing processes and practices . Manage, coach, and develop the Technical Writers to partner with product, agile teams, and other internal stakeholders to develop and maintain clear, concise, and effective documentation, including release notes, online knowledge base articles, product usage guides and videos etc. . Validate accuracy and completeness of documentation by observing product use and independently testing features/functionality . Build strong working relationships with stakeholders across teams . Effectively plan and prioritize workflow to meet deadlines for concurrent projects . Provide guidance and direction on documenting complex technical information, negotiating scope, deadlines, etc. . Contribute to overall strategic direction of solutions and ensure alignment with overall departmental initiatives . Establish and/or maintain a document control system to manage approvals and track documentation changes and updates . Establish and/or maintain a documentation request system to manage change requests or requests for new content to ensure knowledge base is up-to-date and comprehensive . Work cross-functionally to identify opportunities for process improvement . Serve as lead author/editor for new technical documents and publications as required . Edit and update existing documentation as needed to ensure meet quality standards . Establish and/or maintain the Style Guide and ensure adherence to quality assurance standards . Design and implement metrics that allow the team and leadership to measure team performance and identify opportunities for improvement. If you have relevant Experience please share me your updated CV at [HIDDEN TEXT]
Expected salary:
Location: Noida, Uttar Pradesh
Job date: Sun, 10 Jul 2022 22:53:49 GMT
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