Walk in drive on 20th Aug’22 for the role of Technical Support L1 – Automate at Mumbai

  Engg & Technical

Job title: Walk in drive on 20th Aug’22 for the role of Technical Support L1 – Automate at Mumbai

Company: ConnectWise

Job description: -Server level technical skills: server builds and administration,setup, &support,virtual environment administration -Document partner interaction, troubleshooting, &results in a clear and concise manner -Engages in the application of systems analysis of hardware or software for best practices per technical documentation, and provides solutions based on the diagnosis of the problem -Analyze, test, and modify partner and end-user customer’s computer systems based upon their unique design specifications and/or computing environment -Interact with partners and end-users to provide support via phone,ticket system,&chat and answer user inquiries regarding the system -Meet posted metrics for performance -Ability to effectively communicate through phone, chat, and email is required NP-Max 45 days

-Server level technical skills: server builds and administration,setup, &support,virtual environment administration -Document partner interaction, troubleshooting, &results in a clear and concise manner -Engages in the application of systems analysis of hardware or software for best practices per technical documentation, and provides solutions based on the diagnosis of the problem -Analyze, test, and modify partner and end-user customer’s computer systems based upon their unique design specifications and/or computing environment -Interact with partners and end-users to provide support via phone,ticket system,&chat and answer user inquiries regarding the system -Meet posted metrics for performance -Ability to effectively communicate through phone, chat, and email is required NP-Max 45 days

Expected salary:

Location: Mumbai, Maharashtra – Pune, Maharashtra

Job date: Fri, 05 Aug 2022 22:35:43 GMT

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