Job title: Analyst, IT Technical Analysis – India
Job description: Description: ACCOUNTABILITIES * Installs and supports both hardware and software components for user group * Performs preventive maintenance, test and repair of equipment * Evaluates system configuration and software to ensure effective u
Description: ACCOUNTABILITIES Installs and supports both hardware and software components for user group Performs preventive maintenance, test and repair of equipment Evaluates system configuration and software to ensure effective use of hardware resources Addresses and resolves hardware, software and customer issues Engages users to determine their potential future business requirements Provides positive customer experience with each customer interaction REPONSIBILITIES Responsible for installation and mai Incremental contractor Analyst position approved for work ONSITE in TechCentral Rotational 9 hour shifts between 7am to 11pm. Resource is needed to work at the site. In shifts. Tech support for resolving laptop hardware, desktop hardware, client software issues, and delivering/deploying client assets. Requirements: 1 to 3 years experience in PC laptop and desktop support. Need hands on experience with PC hardware troubleshooting and diagnosis. Needs hands on experience with imaging and laptop configuration. Need hands on experience with troubleshooting and diagnosis of issues in Windows 10 OS, Bios, Office 365, Exchange Online, OneDrive, MS teams. Experience or Working knowledge of Workspace ONE on phone and PC. Experience with IT asset delivery – Compliance, logistics, and asset inventory. Excellent communication skills to interact with employees who are our customers. Excellent inter personal skills to interact with team members and employees. Mandatory skills : Technical Support and Diagnosis – Software & Hardware troubleshooting, Windows 10 OS, Bios, Office 365, Exchange Online, OneDrive, MS teams, Customer interactions
Job date: Fri, 05 Aug 2022 22:34:15 GMT
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